For any Intellectual Property claims, please contact us at contact@abyes.com and a reply will be sent within 24 hours. Orders ship 1 to 2 business days after payment has cleared. Express shipping orders will ship the same day (if ordered before 10am PST) or by the next business day once payment has cleared. A shipping confirmation and tracking number will be sent to the email address that you provided. Tracking information may not be available on the carrier website for the first 24 to 48 business hours. Large items that must ship via Freight due to shipping restrictions can only ship via Value.